As a feverishly knowledge-discovering technophile, one of the blossoming trends I notice in society is the lack of effort exuded towards understanding technology and its changing trends. Specifically, I'm referring to consumer laziness. Having worked in the retail environment for several years, it is easier for a consumer to ask (what might be deemed amongst myself and my peers) asinine questions than to do a sliver of research before attempting to purchase the latest "novelty" item by Apple.
This bothers me for numerous reasons:
1.) Electronic devices (computers, tablets, smartphones, etc.) are tools that were created to facilitate our lives and to help us achieve our lifestyle goals. When a customer comes in to a retail environment with little knowledge of what they're trying to buy, it shows that the customer was not truly vested in the potential purchase and most likely wanted a quick fix to a dilemma. (These are the consumers with the highest rate of return by way of what is termed "buyer's remorse.")
2.) As a technology advocate, I am often referred to when higher-level tech questions arise; due to the nature of the question, I do my best to break the answer down to its elemental form. Most times, that isn't satisfactory enough and I'll be left with an irate customer because they're convinced the source of their computing problem isn't the fact that they're using a cable modem during peak hours but rather is the pristine (I don't know how) Compaq computer from 2008 that is fully functional and because of such have vowed never to buy Compaq (HP) products again.
3.) They don't read. Simply put, if you are unsure about something-research it. This will save you, and everyone else involved in the experience time and energy.
With that being said, I've created this blog with the purpose to educate, enlighten, and entertain (notice that alliteration) with the full intention that you'll be able to be confidently immerse yourself in any technological realm and hold your own.
Stay tuned-you'll notice the change in yourself.
